It’s better to have an army of committed nobodies than a few drive by somebodies ~ Guy Kawasaki

More notes from the panels at ad:tech New York.
What Marketers Need to Know About Mobile Apps and Mobile Web
(panelists: MSNBC, GetJar, Cielo Mobile, Zumobi. Moderator: Wunderman NY)
- mobile apps are content
- much mobile provides an entertaining touch point
- apps MUST be useful and relevant to location
- GetJar is an app supermarket.
- Who’s downloading apps? – mostly 18-35 year olds (Get Jar)
- In US, most apps are being used for social media (networking), while in India apps are desired for productivity (browser, backup photos)
- people are open to ads on apps
- “clicks” are fleeting impressions, losing measurement value to advertisers
- apps = accessability
- note to self — subscribe to Mobile Marketer
- Ask yourself– what kind of phone does my target market use?
- apps are media, with deep engagement and high session times
- Marketers gold = Reach + Engagement + Touch points
- Apps are a Reach scorecard but does it drive traffic?
- 18-35 yr olds share apps as social currency
- note to self– check out ebuddy, a web & mobile messenger
- “Every brand is a publisher”
- App ought provide brand relevant content, brand attributes, convenience, enhance productivity and be entertaining
Marketing 3.0 Building Great Brands in the Digital Age
(panelists: HP, Phillips, Tourism in Queensland, Australia, JD Power & Assoc)
- HP likes whitepapers, web seminars, online/offline integration & multiple touch points. They get good results from blog posts.
- Aussie Tourism likes to build email subscriptions
- Phillips used social media with success for Sonicare. It provided consumer insights about brand. Loyal users drove powerful word of mouth
- Use promotions tab on your Facebook page to advertise deals, coupons, etc.
- “Test to invest” (experiment on digital)
- Work from a goal perspective.
- Learn from your failures
- JD Power listens on social media, monitors threats, and joins the conversation. SM will amplify a problem and turn it into a bomb if you are not in the conversation
- “It’s better to have an army of committed nobodies than a few drive by somebodies” — quoting Guy Kawasaki (from this post) (I love this Guy)
- Social media metrics can be a trap… or at least an obstacle. For example, not all moms are the same
- today’s 16 year old wants a job, not a car (for socializing)
- don’t just listen, hear
- in social media, the term media is not a good one because it leads to certain “media” behavior
- gain knowledge, give knowledge
- deliver things of value
- endorse others
… to be continued with 15 Ways to Grow Your Audience
Related Post:
Sellsius Crib Notes, Ad:tech NY, Day 1, Part 1
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