Truli a Pissed Homeowner


A homeowner raises his voice on Trulia and threatens legal action.

This was posted yesterday, but no published response from Trulia.  Maybe Christopher should complain on Twitter, where Trulia seems to be on the ball.

(click image to enlarge) (link)

trulia-complaint

Source: Deep Throat

If you have a tip or find something folks ought to know about, send it over:

Sellsius@gmail (dot) com

UPDATE:   Emily Gibson, Trulia’s Community Moderator, replied , “…it does appear that your home is now bank-owned and that transaction is what is being shown as a prior sale.”

She added: “…..in the future the sales data we receive for homes should allow us to distinguish between normal sales and foreclosure sales like this one. Best Wishes”

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  • I was just explaining to a seller yesterday why I choose specifically which sites I syndicate to and Truli is not one of them. It is NOT in my client's best interest to have their home compared to homes which may not even be in the same neighborhood - let alone never sold.

    Granted, they don't currently have valuations, but they do have a list of comparable homes, which are rarely true comparables.
  • I have heard this Truli complaint before.

    IMO, the MLS system sells homes, not media sites. Why? The MLS is the first place agents representing buyers go to find homes for their clients, not Truli.
  • Damn Joe - you are such a trouble maker! I like it :)
  • Blame the Deep Throat :). I'm just the messenger.

    There seems to be an undercurrent of Truli unhappi agents out there but it's kept on the QT. Not sure why.
  • I don't know if they are being kept on the QT - I think there will be unsatisfied customers everywhere or just mean and obnoxious people that have nothing better to do. As for the "unverified" info - seen plenty of it and have received calls from customers after they have visited Truli (I wrote about one on AG).

    We're back to the question of how do you create content, where does it come from, and are you responsible for verifying that content because it will ultimately make you look bad.
  • Truth.
  • Ugh!!! No surprise here, all of them seem to be reaching to get listing information in an effort to draw traffic. A few days ago a buyer asked about a home listed on the Redf... site, couldn't find it in the MLS so i went to the listing on the Redf... site. Where it should note who the listing agent/broker is, it instead referred to the original posting on the Zillo... site! Redf... feeding from Zillo...? Listings that are not on the MLS??? Unsubstantiated listings that anybody can go in and claim and edit??? Ya gotta be kidding me!

    The serious issue is our boards/MLSs allowing unlicensed brokerages to display our MLS, and not properly monitoring those that are licensed.

    BTW, have any of you been getting calls from consumers asking about homes from the Truli... Zillo... Reator dot... sites only to find they sold 3 to 6 months ago or more, yet still show active?

    Do you want to know what is wrong with that? They get the listing info from feeds (IDX) just like we do, or direct from brokers who also update their info. When the listing status is changed in the MLS the feeds are updated shortly thereafter. The only way these sites could be continuing to display these properties as active is if they monkeyed with the code and are changing the information. I am certain that this is a problem.
  • The listings still could be there if they were manually entered by the agent and never removed. That's probably what happened with the subject of this blog - it was something someone manually inputted, and messed up.
  • Because of continuous economic downturn, many realtors and
    business establishment were engaged in financial issues, they
    tend to get big loans in order for their business to survive in this
    time of depression.
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